Return and Refund Policy

Last updated: May 07, 2024

Thank you for shopping at Eat Your Gift.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Eat Your Gift.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to Eat Your Gift, accessible from https://www.eatyourgift.uk/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 hours without giving any reason for doing so.

The period to cancel an Order is 24 hours from the date on which you placed the order on our website or on which a third party you have designated had registered the product on our website..

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: contact@eatyourgift.uk
• By visiting this page on our website: https://www.eatyourgift.uk/contact-us/
• By phone number: +44 7889 475661

We will not refund any amount for the products purchased here due to the type of product this is. Because it is a food product, prepared to order, we cannot receive the product or refund money once delivered.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 24 hours.

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

Our aim is to ensure customer satisfaction with every order. Therefore, since at the time of booking and payment we proceed to purchase the necessary ingredients specifically for your order, we cannot offer returns or refunds once the order is confirmed.

However, we understand that unforeseen circumstances may arise, so we ask that you contact us as soon as possible if you need to cancel or make changes to your order within the 24 hours from your order.

14 Whinland Drive, Annalong, Newry BT34 4TZ,
United Kingdom of Great Britain and Northern Ireland (the)
contact@eatyourgift.uk

 

Gifts

We do not have a gift delivery option on our website, so the law that applies in that case is not enabled on our website.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: contact@eatyourgift.uk
• By visiting this page on our website: https://www.eatyourgift.uk/contact-us/
• By phone number: +44 7889 475661